Contact

At Zivon.net, we are committed to maintaining open and transparent communication with our users. Whether you need support, have questions about our games, or simply want to share feedback, we are here to help. This Contact Policy outlines the guidelines for how we interact with our users and handle communication through various channels. By using Zivon.net, you agree to the terms of this policy.

How to Contact Us

We offer multiple ways for you to get in touch with us. Whether you need assistance, have a query, or want to report an issue, we strive to make it easy for you to communicate with our team.

Email: The easiest way to contact us is by sending an email to contact@zivon.net. We monitor this inbox regularly and aim to respond within 48 hours.

Contact Form: For general inquiries, feedback, or support requests, you can use the contact form available on our website. Please ensure you provide as much detail as possible to help us address your query efficiently.

Social Media: You can also connect with us through our social media channels, where we share updates, news, and engage with our community. Follow us on Facebook, Twitter, and Instagram for the latest updates and to send us messages.

Types of Inquiries We Handle

We welcome inquiries of all kinds and are happy to assist with any of the following:

Technical Support: If you encounter any issues while playing games on Zivon.net, please reach out to us. We will do our best to help you resolve any problems, including game loading issues, browser compatibility, or gameplay concerns.

Game Suggestions & Feedback: We appreciate your input! If you have suggestions for new games you'd like to see on our platform or feedback on how we can improve your gaming experience, we would love to hear from you.

Advertising Inquiries: If you are interested in advertising opportunities on Zivon.net, please reach out to us. We offer space for relevant and appropriate advertisements and work in compliance with Google AdSense policies to ensure an ad-friendly experience for our users.

Privacy and Data Requests: If you have any questions or concerns about how we handle your data, including privacy, cookies, and security, please refer to our Privacy Policy and contact us for more information if needed.

Reporting Violations: If you come across any content that you believe violates our terms of service or is inappropriate, please notify us immediately. We take these matters seriously and will review any reports promptly.

Our Response Time

We are committed to responding to all inquiries in a timely and professional manner. Our typical response time is within 48 hours for emails and contact form submissions. However, during peak times or holidays, it may take a little longer for us to get back to you.

If you have a pressing issue that requires urgent attention, we recommend sending an email to contact@zivon.net with the subject line "URGENT" to help us prioritize your message.

User Expectations

When contacting us, we ask that all communication is respectful and constructive. We value open and honest communication, but we also encourage users to follow the guidelines of appropriate online behavior. Abusive, offensive, or inappropriate language will not be tolerated and may result in the termination of communication.

Advertising and Third-Party Communication

If you are an advertiser or third-party representative seeking a partnership or advertising opportunities, please note that we comply with Google AdSense policies. All advertisements on Zivon.net must adhere to Google's advertising standards, including content guidelines and targeting practices. We are committed to providing a safe and enjoyable environment for our users while also ensuring that any advertising is both relevant and respectful.

• Ad Policy: All ads placed on our website through third-party services like Google AdSense will follow Google’s established ad guidelines, ensuring no misleading or inappropriate ads are shown to our users.

Security and Privacy

We take your privacy seriously. When communicating with us, please avoid sending sensitive personal information such as passwords, social security numbers, or payment details through email or contact forms. For more information on how we protect your personal data, please refer to our Privacy Policy.

Changes to This Policy

We may update this Contact Policy from time to time to reflect changes in our communication practices, legal obligations, or new services. Any updates will be posted on this page with the date of the last revision. We encourage you to review this page periodically to stay informed about how we manage communication with our users.